Technicians call or text Kenner like a colleague who’s been on every job. It briefs them before the job, helps on site, orders the part and writes the report into your FSM.
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Meet KennerTechnicians save Kenner as a contact and call or text it in the app they already use. It answers from your manuals and past jobs.
KennerReport is drafted. Check it and send.1Kenner learns from your manuals and job history, and files reports, quotes and orders straight into your systems.
Plus your PDFs, file shares and any system with an API.
Pick a moment from a technician’s day.
KennerOur mission is to keep the world running. We help service companies get more jobs out of every technician and keep what their most experienced people know inside the company, long after they retire. Technicians get back their time for the fix itself and the part of the job they enjoy, while we take care of the rest.
Report #4471
Valve weeping on the expansion vessel. Not replaced.B-01F.74OpenReport #4380
Pressure topped up to 1.5 bar, no cause found.B-01F.74ClosedReport #4102
Annual service. Vessel pre-charge 0.8 bar.B-01ServiceKenner briefs every technician with what the last visits found, so the right part is already in the van.
Looking it up…
Less searching and fewer calls to the hotline. Hours, reports, quotes and part orders go out from one message.
New fix saved
Every job adds to what the team knows. New technicians learn from it, and it stays when your seniors retire.
Where we startKennernowF.1100 again on this unit. Last time it was the expansion valve, check that first.Warranty makes every repeat visit your cost.
KennernowRiser 2 had a leaking alarm valve at the last inspection. Take a photo before you test.Inspections across thousands of sites, each one different.
KennernowThird callback on lift B this month. In June it was the door belt, there is one on your van.Full-service contracts, where every callback costs margin.
KennernowCoil error E-412. Both earlier cases were fixed by reseating the head coil connector.Uptime is patient care, and every engineer covers dozens of models.
KennernowOnly Klaus has heard this bearing noise before. He is free at 2, want me to call him in?Rare faults, and the few people who have seen them before.
Two weeks with five to ten of your technicians, measured against your own baseline. Live in about a week.
